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Family and Carer Support Links

Association of Independent Care Advisers (AICA)
Orchard House
Albury
Surrey GU5 9AG
Tel: 01483 203066
Fax: 01483 202535
www.aica.org.uk

AICA represents member organisations around the country who are helping people decide on the best choice of care. AICA can put individuals in touch with a local Care Adviser, a member of the Association abiding by its Code of Practice, who will guide them through all the options of care, whether it be for convalescence, home care or long-term residential or nursing care.

AICA appreciates that choosing appropriate care and obtaining all the facts is not easy. Care Advisers have the information required to lead individuals through choices. Members of AICA are independent and always act in the best interests of their clients and families to help them make the right decision. Advice is available whether or not someone is expecting to pay privately for care. Members help to provide the best possible understanding of the choices for anyone in need of care. This could be at home, in sheltered housing, or in a residential or nursing home. AICA can provide names and addresses of members covering different parts of the country.


Carers UK
Ruth Pitter House
20-25 Glasshouse Yard
London EC1A 4JT
Tel (CarersLine): 0808 808 7777
Tel (Office): 020 7490 8818
Fax: 020 7490 8824
www.carersuk.org

Carers UK (formerly the Carers National Association) aims to help anyone who is caring for a sick, disabled or elderly, frail friend or relative at home. Carers UK provides an information and advice service for carers; a regular newsletter Caring; and has a network of local support branches run by carers themselves throughout the UK. Contact the CarersLine for details of your nearest branch.

Carers UK works with professionals who work with carers and aims to encourage carers to recognise their own needs and bring carers needs and problems to the attention of the media and government. The organisation has campaigned effectively for new legislation and continues to do so whilst monitoring the implementation of existing legislation.


Crossroads Caring for Carers
Information and Communications Department 3rd Floor
49 Charles Street
Cardiff CF10 2GD
Tel: 0845 450 0350
Fax: 029 2022 2311
www.crossroads.org.uk

Crossroads is committed to providing practical support where it is most needed, in the home. Trained Carer Support Workers go into carers' homes to take over caring tasks, giving the carer an essential break and 'time to themselves'. Crossroads through a network of 190 schemes in England and Wales is able to support over 31,000 carers each year by offering in excess of 4.1 million care hours.


The Princess Royal Trust for Carers
142 Minories
London EC3N 1LB
Tel: 020 7480 7788
Fax: 020 7481 4729
www.carers.org

The Trust supports a national network of Carers Centres where carers of all kinds can obtain advice, information and support. Telephone the national office for details of your nearest centre.


Part of Life
4 Tudor Lane
Old Windsor
Berkshire SL4 2LF
www.partoflife.com

Part of Life can set up a private web site for you that can help communication between families, friends and carers of the seriously ill. The website offers those who need to focus their time and attention on caring for someone the opportunity to keep others up-to date via an inexpensive and totally private website service. Once established the site acts as a contact and focal point for friends and family.


Relatives & Residents Association
24 The Ivories
6-18 Northampton Street
London N1 2HY
Tel (Advice Line): 020 7359 8136
Tel (Admin): 020 7359 8148
Fax: 020 7226 6603
www.relres.org.uk

The Relatives and Residents Association has the following aims.

  • To offer support and information to families, friends and residents about issues affecting Care Homes or Nursing Homes.
  • To further an active partnership between relatives and Homes
  • To spread good practice in residential and nursing care and influence policy and standards.

The following services are offered.

  • National helpline on number above for queries on finding a Home, paying fees, concerns about care involving relatives and residents in Homes.
  • Local support groups across the UK. A place for relatives and friends to meet and share experiences and work actively to improve care for residents.
  • Membership - regular newsletters with views from other relatives and residents and latest news on developments in Homes. An annual conference is organised.
  • Training, consultancy and information services for Residential and Nursing Homes in the voluntary and private sectors and NHS continuing care provision, and to local authorities and NHS Trusts.

The Association's publications include the following.

  • Setting up relatives' groups in Homes.
  • I have come to visit my wife - a personal view.
  • On being the relative of someone in a Home.
  • Guilt.
  • Involving Relatives and Friends: A good practice guide for Homes for older people.
  • Gardening in Homes.


CARERS NATIONAL ASSOCIATION
20/25 Glasshouse Yard
London EClA 4JT
Tel: 020 7490 8818
Fax: 020 7490 8824
Tel (Carersline): 0345 573 369

CNA is the national voice of carers in the UK. Our work involves...

  • raising awareness at all levels of government and society of the needs of carers and ensuring action is taken to support them.
  • helping carers become more aware of their own role and status in the community.
  • providing information, advice and support to carers, enabling them to make their own choices about providing care.
  • co-operates with primary healthcare teams, helping them to recognise and support carers in their surgeries.
  • believes that carers who want to continue in paid work should be encouraged to do so. We offer companies advice and training on developing carer-friendly policies.
  • is pressing for guaranteed respite breaks for carers, at times that are right for the carer and the person they care for.


Institute of Family Therapy
24-32 Stephenson Way
London NW1 2HX
Tel: 020 7391 9150
Fax: 020 7391 9169
clinical@instituteoffamilytherapy.org.uk
www.instituteoffamilytherapy.org.uk

The Institute provides clinical services to families and couples who are experiencing relationship difficulties. Services include therapy, consultation, training, family mediation and an organisation stress service.

Social Services

Carers Development Service
Carers Development Manager
Carers Support Team, Social Services
40 Cumberland Road
London N22 7SG
Tel: 020 8489 3420
carerssupportteam@haringey.gov.uk

The service coordinates activity and development on carers' issues across the statutory and voluntary networks in Haringey. The Carers Development Manager:

  • provides a link to the care management teams
  • commissions new services
  • helps to deliver the multi-agency Carers Strategy
  • gives advice to individual carers
  • makes referrals for carers' assessments to care management teams
  • mediates on behalf of carers who have difficulty in accessing services
  • signposts carers to "low level" services and benefits available to all carers.


Haringey Carers Centre
Carers Centre Director
Winkfield Resource Centre
Winkfield Road
Wood Green N22 5RP
Tel: 020 8489 8980
carers.centre@haringey.gov.uk

Based at the Winkfield Resource Centre in Wood Green, the centre provides support, advice, information and social activities for carers.


Family Support Service
40 Cumberland Road
Wood Green
London N22 7SG
Tel: 020 8489 3671
Fax: 020 8489 3688

Family Support Links


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